- Aerol is ISO 9001:2015 certified and has a documented quality policy and procedures.
- Technical Data Sheets and Material safety data sheets are available for most of its products.
- A procedure has been established to record customer complaints and manufacturing defects.
- Regular root cause analysis for non compliances are conducted periodically.
Customer satisfaction is of primary importance to Aerol. Regular feedback is obtained from customers randomly and is recorded. Negative feedback is aggressively addressed and improvements are done to achieve customer satisfaction.
RESPONSIBLE MANUFACTURING PRACTICES:
- Aerol utilizes eco friendly technologies and materials for its products.
- Its metal rust preventives, industrial rust preventive etc. are free from ozone depleting gases and are eco-friendly.
- Most of the industrial products are RoHS and REACH compliant.